Privacy Policy
Our Views on Privacy
We want to protect the privacy of visitors to our website and that of our customers, and other individuals. Please read the following policy; it will help you to understand how we use your personal data. We may change our privacy policy at any time without giving you notice, so please check it each time you visit this website.
Whenever you give us personal data, you are consenting to its collection and use in accordance with this privacy policy, including our use of cookies as explained below.
IMPORTANT NOTE: If you are thirteen or under, you must obtain your parent’s or guardian’s permission before you send us any personal data.
What personal information do we collect?
We log your Internet Protocol (IP) address in order to receive and send information from and to you over the internet.
When you register on our website, register for our newsletter, make an enquiry, submit material for inclusion on our website, or enter a competition, you may be asked to provide some personal data such as your name, address, email address.
Bear in mind that if you include any personal data in any material you submit for inclusion on our website, it may be seen by anyone visiting this website anywhere in the world. Please do not submit any personal data that you do not want to be made public in this way, and please do not send us any personal data about anyone else without their permission.
We also automatically collect data about visitors to our website (for example on browsing patterns) by using cookies. We collect data relating to the routing, duration and time of communications (traffic data), such as records of the parts of our website you have visited, services you have used, and your location. We retain traffic data for three years.
Cookies
A cookie is a small piece of data or message that is sent from a web server to your browser and is stored on your hard drive. A cookie can’t read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system.
You can reset your browser so as to refuse any cookie or to alert you to when a cookie is being sent. If you choose not to accept our cookies, some of the features of our site may not work as well as we intend.
We use cookies for the purposes of system administration of our website, to give us information about the number of visitors to different parts of our website, and to enhance your visit to our site.
Children under 13 years of age
We make it a condition of using this site that no information is submitted to or posted at the site by children under 13 unless we have the consent of their parent or guardian. When your child registers to use the site [OR whenever your child takes part in an offer or activity on the site where we ask him or her for personal information] we will ask for your consent.
If you have children who are under 13, we ask you to complete their entry forms for competitions/prize draws/ecards/reviews etc. run on this site. We will notify you if your child wins a competition/prize draw and send any prize to you. We will also obtain your prior consent before publishing the name, age and photograph of your child if he or she wins a competition.
Older children
If your child is older than 13, we will ask him or her to give consent personally if we plan to keep or use his or her information for anything (we will also say what we plan to do with it). Please help your children with this.
How do we use your personal data?
We may use the information you give us to send you notification of any new titles published by Pan Macmillan Limited that we think might be of interest to you and also to let you know if you have won a competition.
You can tell us at any time that you do not wish us to use personal information to send you notification of any books published by Pan Macmillan Limited that we think might be of interest to you by writing to us at the address given at the end of this policy or by e-mailing us at sherlockholmes@macmillan.co.uk. If you write to or e-mail us, please include your full name, address and e-mail address so we can check our records to see who you are. Once you have let us know that you want us to cease using the personal information in this way we will cease to use the information you give us to send you notification of books.
Whenever and wherever we collect, process or use personal data, we take steps to ensure that it is treated securely and in accordance with our privacy policy.
Do you share my information with anyone else?
We will only share your personal information to someone else if the law says that we have to do this or if we believe that we need to do this to protect and defend our or your rights, property or personal safety.
Security
We place great importance on the security of your personal information, and we have taken security measures to try to prevent the loss, misuse and alteration of personal information that we collect and hold. While we cannot ensure or guarantee that loss, misuse or alteration of your personal information will not occur, we will do our best to try to make sure that this does not happen.
Where is the information stored?
We keep any personal information you send to us on a secure encrypted computer database located in the United Kingdom. We need to do this in order to process the information you send us and to fulfill the offer that you have entered into.
Your acceptance of these terms
If you enter into a club/competition/offer, we will assume that you have read through this policy carefully, and understand and accept it. If you do not wish us to use personal information to send you notification of any books published by Pan Macmillan Limited you should ask us to stop using your personal information for that purpose as mentioned above. If you do not agree to anything in this policy, then you should not enter the competition. If we change our privacy policy we will post these changes on this page. If the change in our privacy policy affects the way in which we may use your personal information, then we will do our best to contact you to make sure you agree to this.
Your rights
You have a legal right to a copy of all the personal information that we hold about you. You also have a right to ask us to correct any mistakes in that information. As mentioned above, you also have a right to ask us to stop using your personal information to contact you at any time. If you have any questions, concerns or comments about this policy, please write to us at:
Pan Macmillan
Children’s Marketing Department
20 New Wharf Road
London, N1 9RR
Direct Marketing
We may contact you by email to market our goods and services, but you may at any time request us to stop using your personal data for direct marketing purposes. If you wish to do this please contact: sherlockholmes@macmillan.co.uk
Links
Our website contains links to other websites. We are not responsible for the privacy practices of other sites. We encourage our visitors to be aware when they leave our website, and to read the privacy policy of other sites that collect or use personal data. This privacy policy applies only to personal data collected by Macmillan Publishers Limited.
Contacts
This website is operated by Macmillan Publishers Limited, trading as Pan Macmillan. Macmillan Publishing Limited is a company registered in England. Our registered number is 00785998.
Our registered office is at:
Brunel Road
Houndmills
Basingstoke
Hampshire, RG21 6XS
Individuals have certain rights of access to their personal data. If you wish to request any information about your personal data, please contact: sherlockholmes@macmillan.co.uk
Inaccuracies and Corrections
We would like to keep your personal data accurate and up to date. If you become aware of any errors or inaccuracies please let us know by contacting sherlockholmes@macmillan.co.uk
